Are you ready to shape how a university builds meaningful, lasting relationships with its stakeholders?

Stakeholder engagement is central to the University’s success. This newly created CRM Service Owner role offers a unique opportunity to work collaboratively across the institution to deliver our strategic ambitions through effective, enterprise-level CRM solutions.

Based within the Marketing team, the CRM Service Owner will hold a cross-organisational mandate to own and develop a stable, scalable CRM environment. You will define and communicate a clear vision for CRM, ensuring it meets operational needs and delivers measurable value across the University.

This is an exciting time to join. Our CRM Futures programme is already delivering tangible benefits and is backed by strong senior leadership sponsorship. Building on this momentum, you will provide expert advice, act as a business ambassador for Agile CRM development, and provide strategic oversight to ensure CRM initiatives agreed through governance are successfully delivered.

You will also chair the CRM Working Group, bringing together practitioners from across the University, and play a key role in shaping the future direction of CRM solutions that support staff, students, and the wider stakeholder community.

成人网站 you

We are looking for someone who:

• Has significant experience working with CRM applications in a complex organisation
• Enjoys monitoring product performance and analysing data to drive improvement
• Is confident engaging with stakeholders at all levels of the organisation
• Can translate technical concepts into clear, meaningful business benefits
• Has experience working with external suppliers and an understanding of procurement processes
• Can see the bigger picture and understand how CRM strategy supports organisational priorities

Further information

This role is offered on a full time (36.5 hours per week) permanent basis.

For an informal discussion, please contact Corinne Evans, Executive Director (External Relations), at cre27@bath.ac.uk, or Peter McSweeney, Project Manager, at pm2245@bath.ac.uk

However please ensure that you submit your application through the 成人网站 website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the 成人网站 a great place to work as well as following us and .

 

Closing Date: 12 Jan 2026

Department: Management, Specialist and Administration

Salary: £47,389 to £56,535

成人网站 the role

At the 成人网站, we are a thriving community of students, staff and visitors based across our Claverton campus, in the city and at satellite facilities across the region. 

Everyone has the right to feel safe, and we have a wide range of digital and physical systems to protect our community in the event of a major incident. We now have plans to enhance this even further, to help every member of our community stay safe with the right information at the right time.

We are now seeking an outstanding part time project management professional to help realise this goal. Your tenacity, expertise and experience will inform and enable a highly skilled project team to develop effective solutions to a complex set of Emergency Communications requirements. You’ll establish accountability and embed ownership to drive a diverse portfolio of plans through to successful delivery within a 12-month timeframe.

Your role will be focused on project success, involving:

• Identifying key deliverables and planning critical paths to their achievement.
• Rapidly build good working relationships with key stakeholders.
• Understanding issues and risks and working with a diverse project team on digital and physical infrastructure solutions.
• Embedding a user-centric approach while maintaining an awareness of the detailed technical nature of delivery.
• Defining success metrics, tracking delivery and reporting on outcomes.

成人网站 you

If you are a project manager who enjoys working at pace with a range of stakeholders on creative problem solving and technical delivery, we would be delighted to hear from you.

Our ideal candidate will have:

• Tenacity, personal drive and desire to achieve results
• Experience of managing projects to deliver objectives within a large and complex organisation
• Experience of planning, delivering and evaluating emergency communication systems
• Excellent organisational and project management skills, with the ability to achieve results for multiple, simultaneous workstreams with competing demands
• Ability to work to strict deadlines and adapt quickly to exploit opportunities within a dynamic organisational environment

Further information

The role is available on a part time (0.4FTE / 2 days per week) fixed term basis for 12 months. 

For an informal discussion about the role please contact Ben Harris, Head of Internal Communications, at bbh21@bath.ac.uk. However, please ensure your application is submitted via our website. We are not able to accept CVs or applications via email. 

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the 成人网站 a great place to work as well as following us and .

 

Closing Date: 04 Jan 2026

Department: Management, Specialist and Administration

Salary: £47,389 to £56,535 pro rata

At the 成人网站 we’re driving change that will transform where, and how, we work.

We’re creating a world-class innovation district in the heart of the city, connecting research excellence with business growth, civic partners and global enterprise. The Bath Riverside Innovation District will create ground-breaking facilities that bring students, researchers, companies and our local community together.

At the same time we’re further honing our operational effectiveness, drawing on the expertise of a wide range of our internal stakeholders to strengthen our organisational efficiencies and resilience.

We are now seeking an outstanding communications professional to help realise these ambitions. You will lead the development and delivery of high-impact communications across a complex set of academic, civic, commercial and community stakeholders, ensuring that the University’s ambitions are clearly articulated, widely shared and powerfully brought to life.

You will work at the heart of transformational change programmes that align with the University’s strategy for Innovation. If you are a strategic communicator who thrives on collaboration, creativity and purpose-driven change, we would be delighted to hear from you.

Your role will be varied, involving:

• Developing and delivering tailored communication strategies for complex projects, aligning with project timelines and deliverables
• Collaborating with a diverse network of internal and external stakeholders
• Producing high-quality content (copywriting, photography, video)
• Organising and implementing engagement activities such as briefings and events
• Defining success metrics, tracking engagement and reporting on outcomes

成人网站 you:

Our ideal candidate will have:

• Strong communications experience within a project/change environment
• Outstanding planning and organisational skills
• Excellent written and verbal communication
• Strong stakeholder management and influencing skills
• Confidence working in dynamic and ambiguous environments
• Experience creating engaging multimedia content, with an understanding of different audiences

Experience within Higher Education or another large, complex organisation is beneficial, as is experience in public engagement or research communications.

Further information:

The role is available on a full-time fixed term basis of a minimum 24 months. 

This is a hybrid role requiring a minimum of 2 days a week on campus (including Tuesdays).

For an informal discussion about the role please contact Ben Harris, Head of Internal Communications, at bbh21@bath.ac.uk or Lynn Li, Associate Director of Communications and Engagement, at lyll21@bath.ac.uk. 

However please ensure that you submit your application through the university website. Please note we do not accept CVs via email.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you:

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the 成人网站 a great place to work as well as following us  and .

Closing Date: 15 Jan 2026

Department: Management, Specialist and Administration

Salary: £38,784 to £46,049